Customer Support
We're here to help you get the most out of our products
Frequently Asked Questions
Find answers to common questions about our products and services
How do I reset my password?
To reset your password, click on the "Forgot Password" link on the login page. You will receive an email with instructions to reset your password.
Can I access SenecaGIS on my mobile device?
Yes, SenecaGIS is optimized for mobile browsers and can be accessed on smartphones and tablets.
How often is the Courthouse database updated?
Our Courthouse database is updated weekly with the latest property and ownership information from county records.
Can I use WellTrack offline?
Yes, WellTrack is designed to work offline. Data is stored locally on your device and synced when an internet connection is available.
How do I request a feature or report a bug?
You can submit feature requests and bug reports through our support portal or by contacting our support team directly.