Privacy Policy
How we collect, use, and protect your information
Last Updated: November 05, 2025
Introduction
Seneca Technologies, Inc. ("Seneca," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including SenecaGIS, Seneca Courthouse, and WellTrack (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
Information We Collect
We may collect several types of information from and about users of our Services, including:
Personal Information
Personal information is data that can be used to identify you individually, such as:
- Contact information (name, email address, phone number, mailing address)
- Account credentials (username, password)
- Company information (company name, job title)
- Payment information (credit card details, billing address)
Usage Information
We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our Services, including:
- Log data (IP address, browser type, operating system, referring/exit pages, date/time stamps)
- Device information (device type, mobile network information)
- Usage details (features used, search queries, interaction with our Services)
- Location data (if permitted by your device settings)
How We Collect Information
We collect information through:
- Direct interactions: When you create an account, subscribe to our services, fill out forms, or communicate with us.
- Automated technologies: As you navigate through our Services, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.
- Third parties: We may receive information about you from third-party partners, such as business partners, analytics providers, and service providers.
How We Use Your Information
We may use the information we collect about you for various purposes, including to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Personalize your experience and deliver content relevant to your interests
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, prevent, and address technical issues, fraud, or illegal activity
- Comply with legal obligations
Disclosure of Your Information
We may disclose personal information that we collect or you provide:
- To our subsidiaries and affiliates for the purposes outlined in this Privacy Policy.
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce our rights arising from any contracts entered into between you and us, including our Terms of Service.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Seneca, our customers, or others.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk.
Your Choices
You have several choices regarding your personal information:
- Account Information: You may review and update your account information by logging into your account.
- Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies.
- Promotional Communications: You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Children's Privacy
Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on our Services. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page and notify you through a notice on the website home page or via email.
The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this Privacy Policy to check for any changes.
Contact Information
If you have any questions or comments about this Privacy Policy and our privacy practices, please contact us at:
Seneca Technologies, Inc.
310 Stiles Street
Clarksburg, WV 26301
Email: info@senecatechnologies.com
Phone: (304) 622-7985